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Software Upgrade

TeleXperience software is continuously updated to provide a more stable and feature-rich experience.

To update the software, please contact your sales representative to obtain the upgrade package and installation tools. Then follow the steps below to upgrade the software.

1. Update Installation Tools

Note

Confirm with your technical support team whether you need to update the TeleBox or TeleSuit installation tools.

If needed, follow the steps below. Otherwise, skip to the next section, Update Software Package.

1.1 Install Tool Software on TeleBox

1.2 Install Tool Software on TeleSuit

  • Copy the installation package to TeleBox, replacing x.x.x with the specific version number:
    scp io_dev_updator_vx.x.x.deb orangepi@10.42.0.3:/home/orangepi

    User: orangepi
    Password: 123456

  • Log in to TeleBox:
    ssh orangepi@10.42.0.3

    Password: 123456

  • Install io-dev-updator:

    If a previous version is installed, remove it first:

    sudo dpkg -r io-dev-updator
    Install the new version:
    sudo dpkg -i /home/orangepi/io_dev_updator_vx.x.x.deb
Status Check

After installation, you should be able to access the webpage "http://10.42.0.3:5000/".

  • Copy the installation package to TeleSuit, replacing x.x.x with the specific version number:
    scp io_dev_updator_vx.x.x.deb io@10.42.0.2:/home/io

    User: io
    Password: 123456

  • Log in to TeleSuit:
    ssh io@10.42.0.2

    Password: 123456

  • Install io-dev-updator:

    If a previous version is installed, remove it first:

    sudo dpkg -r io-dev-updator
    Install the new version:
    sudo dpkg -i /home/io/io_dev_updator_vx.x.x.deb
Status Check

After installation, you should be able to access the webpage "http://10.42.0.2:5000/".

2. Connect to the Internet

Note

Before updating the software package, connect the devices to the internet as described in this section.

If your network environment is complex, consult your technical support team to confirm if this step can be skipped.

2.1 Hardware Connection

Refer to the documentation: Wired Connection to TeleSuit and TeleBox

2.2 Connect TeleBox to the Internet

Connect TeleBox to the external internet as described in Network Connection and switch to Upload Mode.

Status Check

Verify the network: TeleBox's indicator light should be solid white, indicating a successful connection to the internet.

2.3 Share Internet with TeleSuit

Share the internet connection from TeleBox to TeleSuit:

  • Log in to TeleBox and configure the network:
    ssh orangepi@10.42.0.3 # Password: 123456
    sudo sysctl -w net.ipv4.ip_forward=1
    sudo iptables -t nat -A POSTROUTING -o enP4p65s0 -j MASQUERADE
    sudo iptables -A FORWARD -m conntrack --ctstate RELATED,ESTABLISHED -j ACCEPT
    sudo iptables -A FORWARD -i enP3p49s0 -o enP4p65s0 -j ACCEPT
  • Log in to TeleSuit and configure the network:
    ssh io@10.42.0.2 # Password: 123456
    sudo ip route add default via 10.42.0.3
Status Check

Verify the network: Run ping 8.8.8.8 on TeleSuit. If successful, the internet connection is established.
ping test

3. Update Software Package

Note

Ensure the devices are connected to the internet as described in the previous section.

If your network environment is complex, consult your technical support team to confirm if this step can be skipped.

3.1 Update TeleBox Software3.2 Update TeleSuit Software
  • Switch TeleSuit to DEV mode:

    Access http://10.42.0.2:8686, and switch to DEV mode in the top-right corner.
    Switch to DEV mode

    Note

    TeleSuit defaults to STABLE mode (read-only). Switch to DEV mode for updates, and reboot to return to STABLE mode after the update to protect the system.

  • Open the TeleBox Update Webpage http://10.42.0.3:5000/, click Select File, and choose the teleopbox package.

    Select FileChoose teleopbox Package
    Select FileChoose teleopbox Package
  • Click Upload and Install.

    Upload and Install

  • Wait for the installation to complete.

    Installing

  • Once Installation Successful! appears, the TeleBox update is complete.

    Installation Successful

  • Reboot and verify the TeleBox version:

    Access http://10.42.0.3:7876, click the top-right button to reboot TeleBox, and confirm the update.
    Reboot

    After rebooting, revisit http://10.42.0.3:7876 to check the software version.
    Version Check

  • Open the TeleSuit Update Webpage http://10.42.0.2:5000/, click Select File, and choose the io_teleop package.

    Select FileChoose TeleSuit Package
    Select FileChoose TeleSuit Package
  • Click Upload and Install.

    Upload and Install

  • Wait for the installation to complete.

    Installing

  • Once Installation Successful! appears, the TeleSuit update is complete.

    Installation Successful

  • Reboot and verify the TeleSuit version:

    Access http://10.42.0.2:8686, click the top-right button to reboot TeleSuit, and confirm the update.
    Reboot

    After rebooting, revisit http://10.42.0.2:8686 to check the software version and ensure it is in STABLE mode.
    Version Check

4. Update VR APP

Contact your sales representative for assistance with updating the VR APP.