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Software Upgrade

TeleXperience software is actively being updated to provide you with a more stable and feature-rich experience.
To update your software, please contact your sales representative to obtain the upgrade package and installation tools. Then follow the steps below to upgrade your software.

1. Update Installation Tools​

Note

Please check with your technical support to confirm if you need to update the TeleBox or TeleSuit installation tools.
If needed, follow the instructions below. If not, you can skip to the next section: Update Software Package.

1.1 Install Tool on TeleBox

1.2 Install Tool on TeleSuit

  • Copy the installation package to TeleBox, replacing x.x.x with the actual version number: 
    scp io_dev_updator_vx.x.x.deb orangepi@10.42.0.3:/home/orangepi

    Username: orangepi
    Password: 123456

  • Log in to TeleBox: 
    ssh orangepi@10.42.0.3

    Password: 123456

  • Install io-dev-updator:

    If you have previously installed io-dev-updator on TeleBox, remove the old version first:

    sudo dpkg -r io-dev-updator
    For a fresh install or after removing the old version, run: 
    sudo dpkg -i /home/orangepi/io_dev_updator_vx.x.x.deb
Status Check

After installation, you should be able to access the web interface at "http://10.42.0.3:5000/" from your laptop.

  • Copy the installation package to TeleSuit, replacing x.x.x with the actual version number: 
    scp io_dev_updator_vx.x.x.deb io@10.42.0.2:/home/io

    Username: io
    Password: 123456

  • Log in to TeleSuit: 
    ssh io@10.42.0.2

    Password: 123456

  • Install io-dev-updator:

    If you have previously installed io-dev-updator on TeleSuit, remove the old version first:

    sudo dpkg -r io-dev-updator
    For a fresh install or after removing the old version, run: 
    sudo dpkg -i /home/io/io_dev_updator_vx.x.x.deb
Status Check

After installation, you should be able to access the web interface at "http://10.42.0.2:5000/" from your laptop.

2. Connect to the Internet​

Note

Before updating the software package, please ensure your device is connected to the internet as described in this section.
If your network environment is complex and you cannot connect, check with your technical support to see if this step can be skipped.

2.1. Hardware Connection​

See the documentation: Wired Connection to TeleSuit and TeleBox

2.2 Connect TeleBox to the Internet​

Connect TeleBox to the external internet as described in Network Connection and Switch to Upload Mode.

Status Check

Check the network status: If the TeleBox indicator light is solid white, it is properly connected to the internet.

2.3 Connect TeleSuit to the Internet​

Share the internet connection from TeleBox to TeleSuit:

  • Log in to TeleBox and configure the network: 
    ssh orangepi@10.42.0.3 # Password: 123456
    # Configure network
    sudo sysctl -w net.ipv4.ip_forward=1
    sudo iptables -t nat -A POSTROUTING -o enP4p65s0 -j MASQUERADE
    sudo iptables -A FORWARD -m conntrack --ctstate RELATED,ESTABLISHED -j ACCEPT
    sudo iptables -A FORWARD -i enP3p49s0 -o enP4p65s0 -j ACCEPT
  • Log in to TeleSuit and configure the network: 
    ssh io@10.42.0.2 # Password: 123456
    # Configure network
    sudo ip route add default via 10.42.0.3
Status Check

Check the network: On TeleSuit, run ping 8.8.8.8. If you see output like the screenshot below, the connection is successful. ping test

3. Update Software Package​

Note

Before updating, please ensure your device is connected to the internet as described in the previous section.
If your network environment is complex and you cannot connect, check with your technical support to see if this step can be skipped.

3.1 Update TeleBox Software3.2 Update TeleSuit Software

  • Switch TeleSuit to DEV mode

    Visit 10.42.0.2:8686 in your browser and switch to DEV mode in the top right corner. Switch to DEV mode

    Warning

    By default, TeleSuit is in STABLE (read-only) mode. For software upgrades, switch to DEV mode. After upgrading, immediately soft-reboot TeleSuit to return to STABLE mode to protect the system.

  • Open the TeleBox Update Webpage http://10.42.0.3:5000/, click Choose File, and select the teleopbox package.

    Choose FileSelect teleopbox package
    Choose FileSelect teleopbox package

  • Click Upload and Install.

    Upload and Install

  • Wait for the installation to complete.

    Uploading

  • When you see Installation Successful!, the TeleBox update is complete.

    Installation Successful

  • Soft-reboot and verify TeleBox version

    Visit http://10.42.0.3:7876, click the top right button to soft-reboot TeleBox so the upgrade takes effect. Soft Reboot

    After rebooting, visit http://10.42.0.3:7876 again to check the software version and confirm the upgrade. Software Version

  • Open the TeleSuit Update Webpage http://10.42.0.2:5000/, click Choose File, and select the io_teleop package.

    Choose FileSelect telesuit package
    Choose FileSelect telesuit package

  • Click Upload and Install.

    Upload and Install

  • Wait for the installation to complete.

    Uploading

  • When you see Installation Successful!, the TeleSuit update is complete.

    Installation Successful

  • Soft-reboot and verify TeleSuit version

    Visit http://10.42.0.2:8686, click the top right button to soft-reboot TeleSuit so the upgrade takes effect.

    After rebooting, visit http://10.42.0.2:8686 again to check the software version and confirm the upgrade. Make sure the top right shows STABLE mode.

4. Update VR APP​

Please contact your sales representative for assistance with updating the VR APP.